HUBUNGAN CHALLENGE STRESS DAN HINDRANCE STRESS TERHADAP PRESENTEEISM PADA KARYAWAN GENERASI Z
DOI:
https://doi.org/10.51878/cendekia.v6i1.8863Keywords:
Presenteeism, Challenge Stress, Hindrance StressAbstract
The phenomenon of presenteeism, the behavior of continuing to work despite less than optimal physical or psychological condition, poses a significant challenge to the well-being of Generation Z employees, known for their adaptability but vulnerability to stress. This study focuses on analyzing the relationship between two dimensions of work stress—challenge stress (growth-inducing stress) and hindrance stress (inhibiting stress), and levels of presenteeism using Cavanaugh's theoretical framework. Using a quantitative approach using survey methods, data were collected from 209 Generation Z employees in Indonesia using the Challenge and Hindrance-related Self-Reported Stress Scale (C-HSS) and the Job Stress-Related Presenteeism Scale (JSRPS). Statistical analysis revealed the crucial finding that challenge stress significantly negatively correlated with presenteeism, meaning constructive work challenges actually decreased the likelihood of unproductive attendance, while hindrance stress demonstrated a significant positive relationship that triggered this behavior. Additional findings highlighted variations in levels of presenteeism across departments, with divisions with high administrative burdens, such as Accounting, showing the highest levels. This study concludes that effective stress management should focus on increasing meaningful work challenges and minimizing bureaucratic barriers to optimize the productivity and mental health of young workers.
ABSTRAK
Fenomena presenteeism, yakni perilaku tetap bekerja meski dalam kondisi fisik atau psikologis yang kurang prima, menjadi tantangan signifikan bagi kesejahteraan karyawan Generasi Z yang dikenal adaptif namun rentan terhadap tekanan. Penelitian ini berfokus pada analisis hubungan antara dua dimensi stres kerja, yaitu challenge stress (stres pemicu pertumbuhan) dan hindrance stress (stres penghambat), terhadap tingkat presenteeism dengan menggunakan kerangka teori Cavanaugh. Melalui pendekatan kuantitatif dengan metode survei, data dihimpun dari 209 karyawan Generasi Z di Indonesia menggunakan instrumen Challenge and Hindrance-related Self-Reported Stress Scale (C-HSS) dan Job Stress-Related Presenteeism Scale (JSRPS). Analisis statistik mengungkapkan temuan krusial bahwa challenge stress berkorelasi negatif secara signifikan dengan presenteeism, yang berarti tantangan kerja konstruktif justru menurunkan kecenderungan hadir tanpa produktivitas, sedangkan hindrance stress menunjukkan hubungan positif signifikan yang memicu perilaku tersebut. Temuan tambahan menyoroti variasi tingkat presenteeism antar departemen, di mana divisi dengan beban administrasi tinggi seperti Akuntansi menunjukkan tingkat tertinggi. Studi ini menyimpulkan bahwa manajemen stres yang efektif harus berfokus pada peningkatan tantangan kerja yang bermakna dan meminimalkan hambatan birokrasi untuk mengoptimalkan produktivitas serta kesehatan mental tenaga kerja muda.
References
Amirabdolahian, S., Paré, G., & Tams, S. (2025). Digital wellness programs in the workplace: Meta-review. Journal of Medical Internet Research, 27. https://doi.org/10.2196/70982
Baum, L., & Rau, R. (2024). Balancing work and private life: When does workplace flexibility really help? New insights into the interaction effect of working from home and job autonomy. Frontiers in Organizational Psychology, 2. https://doi.org/10.3389/forgp.2024.1271726
Dou, G., Yang, J., Yang, L., Liu, B., & Yuan, Y. (2022). Where there is pressure, there is motivation? The impact of challenge-hindrance stressors on employees’ innovation performance. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.1020764
Hamdali, N. T., & Liswandi, L. (2023). Examining job stress among Indonesian Gen Z employees using JD-R model. Jurnal Manajemen Kewirausahaan, 20(1), 1. https://doi.org/10.33370/jmk.v20i1.983
Ibrahim, I., & Tamrin, U. (2024). Peranan analisis jabatan dalam penempatan pegawai di Kantor Camat Tallo Kota Makassar. Cendekia: Jurnal Ilmu Pengetahuan, 4(1), 17. https://doi.org/10.51878/cendekia.v4i1.2742
Kumbaraningtyas, A., Haryati, T., & Kusumaningsih, W. (2025). Pengaruh kepemimpinan instruksional, prestasi kerja, dan kompensasi terhadap motivasi kerja guru sekolah dasar. Social: Jurnal Inovasi Pendidikan IPS, 5(1), 161. https://doi.org/10.51878/social.v5i1.4687
Lina, L. (2024). The moderating role of intrinsic religiosity in the relationship of stressors and job performance: Evidence from Indonesia. Problems and Perspectives in Management, 22(1), 255. https://doi.org/10.21511/ppm.22(1).2024.22
Linda, L., Adi, N. P., Werdhani, R. A., Soemarko, D. S., & Friska, D. (2023). Presenteeism among healthcare workers in Samarinda and related factors – Study using Stanford Presenteeism Scale 6 (SPS-6) questionnaire modified in Indonesian. Research Square. https://doi.org/10.21203/rs.3.rs-3081399/v1
Lintanga, A. J. J., & Rathakrishnan, B. (2024). The impact of psychosocial safety climate on public sector job satisfaction: The moderating role of organizational climate. BMC Psychology, 12(1), 38. https://doi.org/10.1186/s40359-023-01513-8
Lisdiana, L., Hestiriniah, D. C., Muliawati, I., & Novaria, E. (2025). Analisis kinerja ASN di wilayah kerja Dinas Kesehatan Provinsi Sumatera Selatan. Cendekia: Jurnal Ilmu Pengetahuan, 5(3), 930. https://doi.org/10.51878/cendekia.v5i3.6170
Lomotey, S. A. A. (2025). The impact of workplace bullying in employee well-being: Investigating the effects of workplace bullying on employees mental health, job satisfaction and productivity. International Journal of Human Research and Social Science Studies, 2(9). https://doi.org/10.55677/ijhrsss/01-2025-vol02i9
Maretasari, R., & Ratmawati, D. (2020). Pengaruh work demand dan work flexibility terhadap kinerja karyawan PT. Mandiri Tunas Finance dengan organizational commitment sebagai variabel intervening. Jurnal Ekonomi dan Bisnis Airlangga, 30(1), 65–80. https://doi.org/10.20473/jeba.v30i12020.65-80
Matilda, A. M., Wulandari, B. P. A. I., & Darmanto, D. (2025). Understanding Gen Z’s mental health challenges. Phenomenon, 3(1), 38. https://doi.org/10.62668/phenomenon.v3i1.1402
Pignata, S. (2022). Psychosocial factors that influence the health of workers in contemporary workplaces. International Journal of Environmental Research and Public Health, 19(21), 14016. https://doi.org/10.3390/ijerph192114016
Pindek, S., Meyer, K., Valvo, A., & Arvan, M. L. (2024). A dynamic view of the challenge-hindrance stressor framework: A meta-analysis of daily diary studies. Journal of Business and Psychology, 39(5), 1107. https://doi.org/10.1007/s10869-024-09933-y
Pradhana, I. P. D., Supartha, W. G., Dewi, I. G. A. M., & Rahyuda, A. G. (2025). Coping strategies for stress and mental health in millennial and Generation Z tourism employees. Journal of Education Society and Behavioural Science, 38(2), 1. https://doi.org/10.9734/jesbs/2025/v38i21372
Putro, T. A. D., Ajeng, N., & Qomariyah, O. (2020). Stres kerja, keterlibatan kerja, dan intensi turnover pada generasi milenial. Psikostudia Jurnal Psikologi, 9(2), 154. https://doi.org/10.30872/psikostudia.v9i2.3837
Safikri, H. N., Setyowati, T., & Winahyu, P. (2025). Pengaruh karakteristik individu, lingkungan kerja, work life balance, dan kompensasi terhadap kinerja karyawan PT. Universal Tempurejo. Cendekia: Jurnal Ilmu Pengetahuan, 5(2), 720. https://doi.org/10.51878/cendekia.v5i2.4931
Saraiva, M., & Nogueiro, T. (2025). Perspectives and realities of disengagement among younger Generation Y and Z workers in contemporary work dynamics. Administrative Sciences, 15(4), 133. https://doi.org/10.3390/admsci15040133
Suryawirawan, O. A. (2020). Pengaruh corporate entrepreneurial intention dan selfefficacy terhadap entrepreneurial intention dan organizational performance. Jurnal Ekonomi dan Bisnis Airlangga, 29(1), 37–51. https://doi.org/10.20473/jeba.v29i12019.37-51
Wan, Z., Zhang, L., Li, Z., & Zhang, F. (2024). Navigating autonomy: Unraveling the dual influence of job autonomy on workplace well-being in the gig economy. Frontiers in Psychology, 15. https://doi.org/10.3389/fpsyg.2024.1369495
Zhang, Q., Dai, W., Chen, J., Gu, Y., & Zhao, Y. (2025). The ‘side effects’ of digitalization: A study on role overload and job burnout of employees. PLoS ONE, 20(4). https://doi.org/10.1371/journal.pone.0322112















