PENGARUH CONTENT MARKETING DAN AFFILIATE MARKETING TERHADAP IMPULSIF BUYING DENGAN CUSTOMER VALUE SEBAGAI VARIABEL MODERASI

Authors

  • Masitoh Masitoh Universitas Mathla'ul Anwar Banten
  • Sanusi Sanusi Universitas Mathla'ul Anwar Banten
  • Siti Nurhasanah Universitas Mathla'ul Anwar Banten

DOI:

https://doi.org/10.51878/academia.v6i3.11803

Keywords:

Content Marketing, Affiliate Marketing, , Impulsive Buying, Customer Value

Abstract

This study aims to examine the relationship between Content Marketing and Affiliate marketing on impulsive buying, with customer value as a moderating variable, among users of herbal health products in Pandeglang Regency. This research employs a quantitative method with a causal-associative approach. The population of this study comprises 1,413,897 people in Pandeglang Regency. Using a probability sampling technique with a cluster sampling design, given that Pandeglang Regency consists of 35 sub-districts (kecamatan) with 10 respondents drawn from each sub-district, the resulting sample size was 350 respondents. The results show that Content Marketing and Affiliate marketing do not have a positive and significant effect on impulsive buying. Conversely, customer value has a direct effect on impulsive buying. However, customer value is proven to function as a moderating variable in the relationships among the variables: it strengthens the effect of Content Marketing on impulsive buying but weakens the relationship between Affiliate marketing and impulsive buying. These findings make an important contribution by revealing that the factors examined play differing roles in influencing unplanned purchasing behavior.

ABSTRAK

Penelitian ini bertujuan untuk mengkaji hubungan antara Content Marketing dan Affiliate terhadap impulsif buying dengan customer value sebagai variabel moderasi pada pengguna produk kesehatan herbal di kabupaten pandeglang. Penelitian ini merupakan penelitian kuantitatif dengan pendekatan asosiatif kausal. Populasi penelitian ini adalah di Kabupaten Pandeglang yang terdiri dari 1.413,897 orang. Dengan menggunakan teknik Probability sampling dengan jenis sampel cluster sampling, Sekabupaten pandeglang terdapat 35 kecamatan, dimana setiap/satu kecamatan di ambil 10 responden, maka sampel di dapat adalah 350 responden.  Hasil penelitian ini menunjukkan bahwa Content Marketing dan Affiliate tidak memiliki pengaruh positif dan signifikan terhadap impulsif buying. Sebaliknya, Customer value berpengaruh secara langsung terhadap impulsif buying. Namun, customer value terbukti berperan sebagai variable moderasi dalam hubugan antar variable. Customer value memperkuat hubungan pengaruh Content Marketing terhadap impulsif buying. namun memperlemah hubungan antara Affiliate dan impulsif buying. Temuan ini memberikan kontribusi penting dengan mengungkap bahwa faktor-faktor yang diteliti memiliki peran berbeda dalam memengaruhi perilaku pembelian secara tidak terencana.

Downloads

Download data is not yet available.

References

Abdul, D., Mubarok, A., Jaya, R. C., Permata, P., & Membangun, U. I. (2023). Transformasi manageria. Manageria: Journal of Islamic Education Management, 3, 364–384. https://doi.org/10.47476/manageria.v3i2.2506

Adeyemi, A. E. (2025). Promoting SDGs through education: A theory of planned behavior analysis of Japanese and Nigerian students’ sustainability actions. Sustainable Development, 6901–6916. https://doi.org/10.1002/sd.3493

Agus Tri Haryanto. (2024). APJII jumlah pengguna internet Indonesia tembus 221 juta orang. Detikinet. https://inet.detik.com/cyberlife/d-7169749/apjii-jumlah-pengguna-internet-indonesia-tembus-221-juta-orang

Ardianah, S. D., & Badi’ah, R. (2025). Pengaruh Affiliate marketing dan live streaming terhadap impulse buying dengan consumer trust sebagai variabel mediasi. Eqien: Jurnal Ekonomi dan Bisnis, 14(2), 589–606. https://doi.org/10.34308/eqien.v14i2.2029

Banerji, R., & Singh, A. (2026). Do social media marketing activities promote customer loyalty? A study on the e-commerce industry. LBS Journal of Management & Research, 22(1), 93–109. https://doi.org/10.1108/LBSJMR-04-2023-0016

Cempaka, L., & David, W. (2024). A healthy lifestyle and purchase intention on food claims in Indonesia. Journal of Functional Foods and Nutraceuticals. https://doi.org/10.33555/jffn.v5i2.120

Chaudhary, R., Jain, S., Gupta, R., Aggarwal, V., & Bhamu, A. (2025). Understanding the psychology of impulse buying in e-commerce: A behavioral review. Journal of Marketing & Social Research, 2(6), 102–113. https://doi.org/10.61336/jmsr/25-06-13

Di, G., & Mangio, F. (2022). All that glitters is not real affiliation: How to handle Affiliate marketing programs in the era of falsity. Business Horizons, 65, 765–776. https://doi.org/10.1016/j.bushor.2022.07.001

Fan, W., Shao, B., & Dong, X. (2022). Effect of e-service quality on customer engagement behavior in community e-commerce. Frontiers in Psychology, 13, 1–16. https://doi.org/10.3389/fpsyg.2022.965998

Gu, M., Liu, D., & Kumar, S. (2023). Navigating platform-led Affiliate marketing: Implications for content creation and platform profitability. Information Systems Research, 36(1). 1–40. https://pubsonline.informs.org/doi/10.1287/isre.2022.0620

Hair, J. F. (2021). Partial least squares structural equation modeling (PLS-SEM) using R. Springer.

Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203

Indriawan, B. M., & Santoso, I. H. (2023). Pengaruh sales promotion, Content Marketing, dan shopping lifestyle content creator TikTok terhadap keputusan impulse buying pada e-commerce Shopee. Jurnal Ekombis Review, 11(1), 905–914. https://jurnal.unived.ac.id/index.php/er/article/view/3368

Khofifah, S., & Supriyanto, A. (2022). Pengaruh labelisasi halal, citra merek, online customer review, celebrity endorsement, dan perceived advertising value terhadap keputusan pembelian produk kosmetik yang bersertifikat halal. Jurnal Ekonomi Islam, 15(1), 1–13. https://ejournal.stiekia.ac.id/index.php/JUMPA/article/view/187

Mardianti, A. (2020). Pengaruh strategi customer value creation terhadap kepuasan pelanggan.

Nada, F., Ramadhayanti, A., & Masahere, U. (2023). Pengaruh Content Marketing dan live shopping terhadap keputusan pembelian produk fashion pada pengguna TikTok Shop. Jurnal Ekonomi Bisnis Antartika, 1(1), 9–16. https://ejournal.mediaantartika.id/index.php/jeba/article/view/45

Necula, S. (2023). AI-driven recommendations: A systematic review of the state of the art in e-commerce. Applied Sciences, 13(5531), 1–22. https://www.mdpi.com/2076-3417/13/9/5531

Nursal, M. F., Hadita, H., Marundha, A., & Komariah, N. S. (2022). Determination of marketing performance: Display media, Affiliate marketing and social media (Literature review). International Journal of Advanced Multidisciplinary, 1(2), 83–93. https://doi.org/10.38035/ijam.v1i2

Patrick, Z., & Hee, O. C. (2021). Affiliate marketing in SMEs: The moderating effect of developmental culture. Pertanika Journal of Social Sciences & Humanities, 29(2), 1249–1271. https://doi.org/10.47836/pjssh.29.2.27

Putri, I. A. D., & Fikriyah, K. (2023). Pengaruh influencer dan online customer review terhadap pembelian impulsif pada produk kosmetik halal di TikTok Shop. Jurnal Ilmiah Edunomika, 7(1), 1–12. https://jurnal.stie-aas.ac.id/index.php/jie/article/view/8062

Rochim, A. A., Muhid, A., Fanani, A., Mustika, I., & Muharram, F. S. (n.d.). Shopping lifestyle dan customer value terhadap impulsive buying produk hijab syar’i anggota pengajian Muslimah Azzahra. Indonesian Psychological Research, 4(2), 110–116. https://doi.org/10.29080/ipr.v4i2.528

Sakas, D. P., Giannakopoulos, N. T., Nasiopoulos, D. K., Kanellos, N., & Tsoulfas, G. T. (2023). Assessing the efficacy of cryptocurrency applications’ Affiliate marketing process on supply chain firms’ website visibility. Sustainability, 15, 1–21. https://doi.org/10.3390/su15097326

Schwarz, A. F., Huertas-Delgado, F. J., Cardon, G., & Desmet, A. (2020). Design features associated with user engagement in digital games for healthy lifestyle promotion in youth: A systematic review of qualitative and quantitative studies. Games for Health Journal, 9(3), 150–163. https://doi.org/10.1089/g4h.2019.0058

Simanjutak, N., Rohaeni, H., & Maulia, I. R. (2024). Pengaruh Affiliate, Content Marketing, dan e-word of mouth terhadap keputusan pembelian produk skincare pada perempuan Gen Z di Bekasi Selatan. Indonesian Journal of Economics and Strategic Management (IJESM), 2(1), 939–953. https://garuda.kemdiktisaintek.go.id/documents/detail/3954882

Sugiyono. (2019). Metode penelitian kuantitatif, kualitatif, dan R&D. Alfabeta.

Sun, B., Zhang, Y., & Zheng, L. (2023). Relationship between time pressure and consumers’ impulsive buying: Role of perceived value and emotions. Heliyon, 9(12), e23185. https://doi.org/10.1016/j.heliyon.2023.e23185

Downloads

Published

2026-06-21

How to Cite

Masitoh, M., Sanusi, S., & Nurhasanah, S. (2026). PENGARUH CONTENT MARKETING DAN AFFILIATE MARKETING TERHADAP IMPULSIF BUYING DENGAN CUSTOMER VALUE SEBAGAI VARIABEL MODERASI . ACADEMIA: Jurnal Inovasi Riset Akademik, 6(3), 1350–1363. https://doi.org/10.51878/academia.v6i3.11803

Issue

Section

Articles